Lebara top up voucher number?
Dial *#1345* and enter the 12 or 14-digit voucher number, followed by # then press the call button. You can also top-up via the MyLebara app, or buy a top-up voucher or scratch card from your local shop.
Dial *#1345* and enter the 12 or 14-digit voucher number, followed by # then press the call button. You can also top-up via the MyLebara app, or buy a top-up voucher or scratch card from your local shop.
You can enter the code *131*RECHARGE CODE# in your phone. Please replace THE TOP-UP CODE with the 16-digit top-up code from your top-up card and then press the call button. For example, *131*1234567890123456# Call button. Alternatively, you can simply call 5588 - 0,25€/call from your LEBARA card.
To enable the refill purchased, you simply need to dial the short number *133* from your phone and enter the 16 digits on the charge followed by the #. Then press the call button. You can also enter the reload code in your MyLebara account (from the Lebara site or app).
Dial *#100# and press the call button to see your number on-screen. You can also find your number on the back of the SIM card packaging if you still have it.
Text 'SHARE*' OR 'BUNDLESHARE* + (Country code with appropriate mobile number) to 38885 where Country code with appropriate mobile number is the mobile number of the intended recipient. Select the call credit amount for the CCT Transfer in [pounds (GBP)] and follow instructions to confirm and complete the CCT Transfer.
How can I manage my account and check my balance? The most convinient way would be to do it via our MyLebara app To download on iPhones clickhere, and for Android phones clickhere. Alternatively you can also do it via our website by logging into your myLebara account.
Check your SIM card packaging: If you still have the packaging that your SIM card arrived in, chances are that the PUK code is included somewhere on the outside of the envelope.
Lebara SIM card and numbers are valid for up to 180 days (6 months) without any usage or top up made. If it has been more than 6 months since you've last used the SIM card, the number has expired and you'll not be able to have it re-opened. However you can order a new free SIM card and number here.
The call credit transfer service is available for Lebara Mobile UK customers. Transfers can only be made in the denominations of £2, £5 and £10. Credit transfers can only be used up to the amount of standard credit available in your account (excluding any promotional credit).
How to gift Lebara data?
There's a total limit of 10GB every 30 days. To gift your data, head to MyLebara. Alternatively you can send an SMS to 126172 and follow this format that includes the mobile number of the service you want to gift the data to: Gift XXMB mobile number. For example: Gift 1024MB 04XX123456.
Lebara Mobile SIM-only plans
Calls can be made to 40 countries around the world, including most of Europe, Australia and the United States. Every plan offers one free Lebara money transfer to over 40 countries too.
| Standard UK mobiles, landlines and voicemail | 25p per minute |
|---|---|
| Texts to UK mobiles and landlines | 19p per text |
| Mobile data | * 9p/mb |
If you have a smartphone, it should automatically connect to the internet when you put the Lebara SIM in your phone and switch it on.
The PUK (Personal Unblocking Key) code is a code consisting of 8 digits. It is used to unblock your SIM card when you entered 3 times a wrong PIN code. A card blocked by the PUK code cannot be unblocked; it cannot be used any further and you have to replace it.
On your SIM packaging
When you buy your SIM card, it's attached to a larger piece of plastic that you pop it out of. Your actual SIM also has a series of numbers printed on it. Your PUK code is the 8 digit number found on either the SIM or the additional SIM packaging.
You can try online to find your PUK code as long as you have an online account through your network provider (most offer this service). Log in to your mobile phone account on your computer and look for a PUK code section on your account page. Where this appears will vary among network providers.
Simply dial *312*Phone number*Data amount# or, text Transfer<space>Phone number<space>Data amount and to 312.
Data Gifting lets you move data around your family's phones and plans when someone's low. You can do this in My EE. The plans must all be in the same account. Just choose the person who needs more data, then choose the person you're gifting data from and that's it.
- Text PAC to 65075 from your existing mobile network SIM (non-Lebara) to get the PAC code.
- Activate your Lebara SIM. Keep handy your temporary mobile number which will be on the SIM Pack or letter received.
- Complete the form and it will be processed on the date selected by you.
